Delivery Services

Delivery Options & Rates

Luekens Local Delivery

Welcome to luekensliquors.com (the “Website”), the online website and home of Luekens Wine & Spirits (“Luekens”). The following terms and conditions shall apply if you choose local delivery as a delivery method when making any purchases arising out of or related to your use of the Website, including, without limitation, through direct use of the Website or indirectly by contacting our online department.

LOCAL DELIVERY INFO

Luekens’ local deliveries are handled by Luekens in a temperature-controlled vehicle. Delivery times can vary depending on delivery routes, addresses, access restrictions, etc.

AGE RESTRICTIONS & RECEIVING SHIPMENTS

We do not sell alcohol to persons under the age of 21. Accordingly, you understand and agree that you or the person receiving a delivery of alcoholic beverages from Luekens is over the age of 21 and has a valid form of identification to present before receiving the shipment. Luekens is not responsible if an order cannot be completed if you, or any person receiving the order on your behalf, cannot provide valid form of identification.

LOCAL SCHEDULED DELIVERY

Local delivery availability may vary. The following lists the locations and dates in which Luekens makes local deliveries:

ATTN : High Order Alert – Schedule may vary due to increase in orders for Carriers, In-Pickup & Local Deliveries, you get an email on the day it will be delivered.

Monday Pasco, Hernando, Sumter, Citrus
Wednesday North Pinellas, Hillsborough, Polk
Friday South Pinellas, Manatee, Sarasota, Charlotte

PROCESSING

Orders for local delivery must be placed on the prior business day by 4 p.m. EST. Luekens does not process or ship any orders on non-business days or certain holidays.

RATES

Free delivery is available with a $300.00 minimum purchase (pre-tax) on any product on the website. Free delivery for any wine only order over $179.00 – wine promos may be excluded from this rule. If the order does not meet the free delivery amount, an $9.99 delivery fee is applied.

RESTRICTIONS

Luekens Price Match Guaranty does not apply to local deliveries. Further, Luekens does not deliver Kegs through our local delivery program. Luekens is not responsible for any third-party providers or persons you select or use to receive any local deliveries, including, but not limited to, any lost, stolen, misplaced or damaged products once the order is removed from Luekens’ custody and/or control.

WEATHER & SHIPPING DELAYS

In order to protect your products, orders may be withheld due to weather conditions, including extreme temperatures and conditions (e.g., extreme heat, extreme cold, blizzards, or other natural disasters).  Most wine purchase will leave on a Monday or Tuesday in order to keep a safe transit during any weather conditions that may or not be.

TERMS & CONDITIONS

These terms and conditions shall apply in conjunction with Luekens’ Terms & Conditions, which can be found in the Customer Care section of this Website, and which is incorporated herein by reference. Nothing contained herein shall supersede or circumvent application of Luekens’ Terms & Conditions.

CONTACT US

If you have any questions or concerns, please do not hesitate to contact us at 855-958-3536 or info@luekensliquors.com. If you are unable to complete your order online, call or email our online department at the contact information above.

Shipping Policy

Welcome to luekensliquors.com (the “Website”), the online website and home of Luekens Wine & Spirits (“Luekens”). The following terms and conditions shall apply if you choose shipping as a delivery method when making any purchases arising out of or related to your use of the Website, including, without limitation, through direct use of the Website or indirectly by contacting our online department.

AGE RESTRICTIONS & RECEIVING SHIPMENTS

We do not sell alcohol to persons under the age of 21. Accordingly, you understand and agree that you or the person receiving a shipment of alcoholic beverages from Luekens is over the age of 21 and has a valid form of identification to present before receiving the shipment. Luekens is not responsible if an order or shipment cannot be completed if you, or any person picking up an order or accepting a shipment on your behalf, cannot provide valid form of identification.

PROCESSING

We make great efforts to process and ship standard shipping orders within (2-3) business days if received before 1 p.m. EST. If placed after 1 p.m. EST, the order will not be received or processed until the following business day. Luekens does not process or ship any orders on non-business days or certain holidays.

SHIPPING METHODS, RATES, BOTTLE SIZE RESTRICTIONS

ATTN : High Order Alert – Schedule may vary due to increase in orders for Carriers, In-Pickup & Local Deliveries, you get an email on tracking info once boxed and picked up by the carrier.

The available options for shipping are Standard Ground and 2-Day Express. Luekens does not process or ship on non-business days, and only certain shippers deliver 7 days a week (e.g., Ground). No shipments will be delivered on Sunday or certain holidays. Standard Ground shipments will be delivered within 3-9 business days (Monday through Saturday). 2-Day Express is guaranteed to arrive on the second business day if the order is placed by 1 p.m. EST.  We reserve the right to delay release of any order to ensure product quality and protection. Please note – Bottle shipping restriction on 3.0L or 1.5L of wine will not be shipped by any carrier services – these types of orders will be canceled. We do ship any common commercial beer via carrier services.

If an order cannot be delivered during the first attempt, most shippers may make two additional attempts to deliver your order. After the third attempt, it will be held at the shipper’s distribution center. However, Luekens is not responsible for any damages, lost or misplaced product or additional shipping charges (if any) if the order cannot be delivered during the first attempt.

RATES

The shipping rate varies, can be based on multiple variables, including, but not limited to, weight of the contents, services selected for shipment, location of delivery, time for delivery, process and handling, and other related factors. The rate for your particular selection will be shown in your shopping cart or checkout and will update as items are added or removed from your cart.

Flat rate for case of wine applies as regular ground shipping, this rate will discount when more cases that are purchased.

Florida Customers only – Any wine order over $179.00 ships for free.

INTERNATIONAL ORDERS & OTHER RESTRICTIONS

At this time, we do not ship internationally. We do no ship to P.O. boxes, APOs or FPOs.

MULTIPLE ADDRESSES

We cannot ship one order to multiple addresses. If you would like to order produce to go to multiple shipping locations, each address will require an individual order be placed.

GIFT ORDERS

We would be happy to assist with shipping gifts, which can include personalized notes to the intended recipient. On the Checkout page, you can request the gift option and include a personalized note. Please remember that the intended recipient must be 21 years of age or older to receive the delivery.

WEATHER & SHIPPING DELAYS

In order to protect your products, orders may be withheld due to weather conditions, including extreme temperatures and conditions (e.g., extreme heat, extreme cold, blizzards, or other natural disasters). Most wine purchase will leave on a Monday or Tuesday in order to keep a safe transit during any weather conditions that may or not be.

MANAGE OR TRACK YOUR ORDER

Need to make any changes to an existing order? Need to track your order? Please login to your luekensliquors.com dashboard at any time. Tracking information will be emailed to you once your order is shipped.

TERMS & CONDITIONS

These terms and conditions shall apply in conjunction with Luekens’ Terms & Conditions, which can be found in the Customer Care section of this Website, and which is incorporated herein by reference. Nothing contained herein shall supersede or circumvent application of Luekens’ Terms & Conditions.

CONTACT US

If you have any questions or concerns, please do not hesitate to contact us at 855-958-3536 or info@luekensliquors.com. If you are unable to complete your order online, call or email our online department at the contact information above.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

One Hour Delivery

LOCAL EXPRESS DELIVERY

ONE-HOUR DELIVERY INFO

Luekens has partnered with Drizly and UberEats to offer you same day local deliveries in under one hour!*

HOW TO GET STARTED

Same day local delivery orders must be placed with Drizly or UberEats via their website or through their App.

By clicking the links above, you will be redirected from Luekens’ website to a third-party website or application. Prices and availability may vary.

LOCATIONS

Local express deliveries are available at all store locations! However, we can reach the following geographical locations now: South Tampa, Central Tampa (certain areas), Dunedin, Oldsmar, Clearwater, Tarpon Springs, Holiday, Palm Harbor, Safety Harbor, Seminole, Largo, Ozona and more!

CONTACT US

If you have any questions or concerns, please do not hesitate to contact us at 855-958-3536 or info@luekensliquors.com.

*Although Luekens and their delivery partners attempt to make any local express delivery in under an hour, delivery times may vary due to various reasons, including, without limitation, high order volume, traffic conditions and other unforeseen conditions.

COVID-19 UPDATES

Together with you, our customers, we are facing new and unpredictable challenges as the coronavirus (COVID-19) continues to spread.

Together with our delivery partners, Drizly and UberEATS, we have recently announced a package of support for our customers who have taken measures to limit social gatherings and practicing social distancing.

Our support of the community comes in the form of the following:

DRIZLY

  • Promo funding: As special consideration for our customers, Drizly and Luekens have agreed to fund a $5 promo code (Code: DRIZLYRETAILER). This code is valid for one-time use, per customer (new or returning), through the end of April.
  • Forego customer signatures: We have instructed our drivers to forego signatures for all deliveries.
  • Avoid contact: To keep our drivers and customers safe, we ask both the drivers and customers to politely avoid or limit contact with each by not passing IDs back and forth at the door. Customers should hold up their ID so the driver can scan without touching.

UberEATS

  • Delivery fees: To keep orders coming in, UberEats is now waiving the Delivery Fee for all Luekens customer orders on UberEats.
  • Avoid contact: To help protect our community, UberEats has made contactless delivery features available, and are working to provide delivery people with sanitization materials in markets most impacted by the health crisis.

At Luekens, we believe it is our role and responsibility during this time to prioritize the health and well-being of our employees, customers, business partners and community. Like you all, we continue to monitor the quickly evolving news related to COVID-19. In the interim, we have already expanded our procedures to increase the frequency of cleaning and sanitizing, especially in high traffic areas such as door handles, entryways, checkout counters and restrooms. We are also taking additional steps following closing of our stores each night to perform a deeper clean of all surfaces. Our staff remains alert and diligent to the frequency of the cleaning and are committed to taking the steps necessary to keep our stores safe.

We have a focused team monitoring the situation in real time relying on the Centers of Disease Control and Prevention, the World Health Organization, and local/federal government and public agencies to inform our decisions. We intend to support our health officials and government leaders as they work to contain the virus, which is why have begun the cancellation of certain events at the store with larger than average gatherings in accordance with their guidelines.

As we take expanded precautions, we welcome our customers, business partners and community to continue to use our stores. We also welcome our customers who have taken measures to limit social gatherings and practicing social distancing to use our alternative delivery methods available through our online website and several third-party delivery apps (Drizly & UberEats).

Thank you for being a loyal customer, and we our privileged to serve you and our community!

Sincerely,

Chamoun Jallo

President, Luekens Wine & Spirits

LOCATIONS

All store locations offer the Express Drizly Delivery, below are the times available for this service.

Dunedin, Oldsmar and Tarpon Springs

  • Monday thru Saturday – 9am to 9pm
  • Sunday – 11am to 7pm

Seminole

  • Monday thru Saturday – 9am to 9pm
  • Sunday – 11:30am to 7:30pm

Clearwater

  • Monday thru Thursday – 9 am to 9pm
  • Friday thru Saturday – 9am to 10pm
  • Sunday – 11am to 7pm

Tampa

  • Monday thru Thursday – 9am to 9pm
  • Friday thru Saturday – 9am to 11pm
  • Sunday – 11:30am to 7:30pm

CONTACT US

If you have any questions or concerns, please do not hesitate to contact us at 855-958-3536 or info@luekensliquors.com.

Store Pickup

Welcome to luekensliquors.com (the “Website”), the online website and home of Luekens Wine & Spirits (“Luekens”). The following terms and conditions shall apply if you choose in-store pickup at checkout when making any purchases arising out of or related to your use of the Website, including, without limitation, through direct use of the Website or indirectly by contacting our online department.

IN-STORE PICKUP INFO.

ATTN : High Order Alert – Schedule may vary due to increase in orders for Carriers, In-Pickup & Local Deliveries, you get an email when its ready for pickup at the Dunedin Store.

All orders are subject to product availability and will be available for pickup at our Dunedin location only (at this time). If you would like to make a special request to pick up an order at another store location, please contact our online department at 855-958-3536 or info@luekensliquors.com.

AGE RESTRICTIONS & RECEIVING SHIPMENTS

We do not sell alcohol to persons under the age of 21. Accordingly, you understand and agree that you or the person picking up of alcoholic beverages from Luekens is over the age of 21 and has a valid form of identification to present before pickup. Luekens is not responsible if an order cannot be completed if you, or any person picking up order on your behalf, cannot provide valid form of identification.

WHEN WILL MY PICKUP ORDER BE READY?

Orders will be ready for pickup within two (2) hours on the same business day. Pickup orders may only be claimed during the store’s normal business hours. To check Dunedin’s store hours, please use our Store Locator.

WHAT IS THE CUT-OFF TIME?

If the order is placed after 4 p.m. EST on business days, it will be available the following business day.

HOW WILL I BE NOTIFIED?

For all orders, we will send you an email confirming receipt of your order and/or when your order will be ready to be picked up. IT IS IMPORTANT THAT YOU WAIT FOR THE EMAIL CONFIRMATION BEFORE COMING TO THE STORE TO ENSURE THAT YOUR ORDER IS READY.

WHERE DO I GO TO PICKUP MY ORDER?

Come to the customer service desk and let them know you are there to pick up an order.

WHAT WILL I NEED TO HAVE WITH ME?

Please bring the following with you when picking up your order:

  • Your order confirmation;
  • Valid form of identification

CAN I HAVE SOMEONE ELSE PICK UP MY ORDER?

Yes. You can either include that person(s) name in the Notes section at Checkout, or contact our online department at 855-958-3536 or info@luekensliquors.com. However, the person picking up your order will need to provide a copy of the order confirmation and provide a valid form of identification.

HOW LONG WILL YOU HOLD MY ORDER?

Once you have received your order confirmation, we will hold your order for fourteen (14) days. If you need special accommodations made, please provide those in the Notes section at Checkout.

TERMS & CONDITIONS

These terms and conditions shall apply in conjunction with Luekens’ Terms & Conditions, which can be found in the Customer Care section of this Website, and which is incorporated herein by reference. Nothing contained herein shall supersede or circumvent application of Luekens’ Terms & Conditions.

CONTACT US

If you have any questions or concerns, please do not hesitate to contact us at 855-958-3536 or info@luekensliquors.com. If you are unable to complete your order online, call or email our online department at the contact information above.

Shipping Deals

Florida Customers – Any wine order over $179 ships for free in the State of Florida – wine promos may be excluded from this rule. (750 ml only)

Tampa Bay / Greater Bay Area – Local Deliveries – see Luekens Local Delivery above for coverage and details. Or see our weekly ad for additional in-store savings.

Nation Wide – Flat rate $21.00 per case, more cases purchased the rate will discount.

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