If you are dissatisfied with your purchase, returns made within 30 days of purchase with a valid receipt will be exchanged or refunded to the original form of payment. The foregoing is subject to the following details and limitations:
Returns made without a receipt:
- Return requests made without a receipt are not refundable. Subject to Luekens’ examination of the items and management approval, returns requested and made without a receipt may only be exchanged for an item of equal or greater value. A valid ID card is required.
- The price of returned items made without a receipt will be determined by the most recent sale price.
Our Return Policy does not cover:
- Opened items.
- Spoiled, contaminated, expired or otherwise not consumable items.
- Items not purchased or sold at Luekens.
- Cigars, kegs and tobacco (or tobacco alternative) products.
- If your product was shipped or sold through Luekens’ website or shipping department, please contact Customer Service or call (855) 958-3536 for additional details and limitations.
- You have up to 30 days for exchanges, returns, or issues from the delivery date.
- Due to alcohol shipping restrictions and regulations, certain online orders can only be returned in stores.
Special Offers and/or Coupons:
- If your purchase no longer satisfies the requirements of any applied special offers or coupons because of an authorized return in accordance with our Return Policy, any such special offer and/or coupon amount will be deducted from the applicable return amount.
- Used keg shells, taps and buckets can only be returned to our Dunedin, Tarpon Springs and Seminole locations to receive a refund of your deposit.
- You must present original receipt in order to be eligible for refund of any deposits.